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Runbook: N8N — Troubleshooting
| Field | Value |
|---|---|
| System | N8N |
| Owner | (responsible squad) |
Initial diagnosis
Before any action, collect the following information:
- When did the problem start?
- What is the impact? (affected users, impacted features)
- Was there a recent change? (deploy, change, maintenance)
- Logs: (where to find the system logs)
Known issues
| Symptom | Likely cause | Solution | Reference |
|---|---|---|---|
| (fill in) | (fill in) | (fill in) | (link) |
How to collect logs
(Describe where and how to access system logs for diagnosis.)
# Example command to view logs
# _(replace with the actual command)_Escalation
If unable to resolve within 30 minutes for P1/P2:
→ Page level 2 as per the escalation matrix