Sensedia
| Field | Value |
|---|---|
| Function | iPaaS platform combining integration, automation, and API management with low-code and pro-code capabilities |
| Status | ✅ Production |
| Products | Sensedia Integrations, Sensedia API Management |
Overview
Sensedia is an enterprise iPaaS (Integration Platform as a Service) solution that combines integration, automation, and governance in a single platform. It provides two core products:
-
Sensedia Integrations — Low-code platform for connecting applications, automating workflows, and managing integration governance across systems via APIs, webhooks, and pre-built connectors.
-
Sensedia API Management — Complete API lifecycle management platform including design, exposure, monitoring, security, governance, and monetization with AI-powered development assistance.
Products and Capabilities
Sensedia Integrations
Purpose: Low-code automation and system integration.
Key Features:
- Pre-Built Connectors — Leverage existing connectors or create custom ones to connect virtually any system
- Unified Governance — Centralized control with complete visibility, audit trails, and risk reduction
- Centralized Security — OAuth 2.0, API Keys, unified credential management, and regulatory compliance
- Low-Code Development — Rapid integration with minimal technical dependencies for both technical and non-technical teams
Best For: API-driven integrations, workflow automation, and systems without GUI interaction (complementing RPA tools like UIPath).
Sensedia API Management
Purpose: Complete lifecycle management of APIs.
Key Features:
- API Lifecycle Management — Design, expose, monitor, and secure APIs end-to-end
- AI-Powered Development — AI Copilot automates development processes, suggests improvements, reduces errors
- Intelligent Governance — Automated contract correction, duplicate API identification, ecosystem impact visualization
- Developer Portal — Customizable, multilingual portal for developers, partners, and vendors
- Real-Time Monitoring — Traffic monitoring, latency tracking, security protections (JWT, XSS, SQL injection prevention)
- Monetization & Usage Control — Configure monetization policies with usage limits and auto-scaling
Best For: Managing API ecosystems, ensuring governance and compliance, accelerating developer experience.
Architecture
flowchart LR A[Source Systems] -->|APIs/Webhooks| B[Sensedia Integrations] --> C[Target Systems] D[API Developers] -->|Create/Publish| E[Sensedia API Management] --> F[API Consumers] E -->|Monitor & Govern| E
Configuration and Environments
| Environment | Details | Notes |
|---|---|---|
| Production | (Document production endpoints) | Contact vendor support for access |
| Staging | (Document staging endpoints) | Development and testing environment |
Connectors and Integrations
Sensedia Integrations supports connections to virtually any system through:
| Type | Description |
|---|---|
| Pre-Built Connectors | Out-of-the-box connectors for common SaaS platforms and enterprise systems |
| Custom Connectors | Ability to create custom connectors for proprietary or legacy systems |
| REST APIs | Direct REST API integration for systems with API access |
| Webhooks | Event-driven integrations using webhooks |
| Middleware | Support for legacy system integration via middleware layers |
Active Integrations: (Document specific integrations in use)
Access and Authentication
Identity Management:
- Authentication via Entra ID (SSO)
- Access group: (Document relevant AD group)
- Multi-factor authentication (MFA) recommended for production access
Access Request Process:
- Submit access requests via ServiceNow
- Requires manager approval
- Access provisioned within 1-2 business days
Operations and Support
See the runbook for detailed operational procedures including:
- Deployment and rollback procedures
- Environment promotion (Dev → Staging → Production)
- Performance tuning and optimization
- Backup and disaster recovery
Sensedia Support:
- Knowledge Center and documentation available in Portuguese and English
- Personalized consulting and customer success management
- Technical enablement and onboarding support
Troubleshooting
| Problem | Likely cause | Solution |
|---|---|---|
| Integration workflow failures | API connectivity or authentication issues | Check logs in Sensedia UI; verify API credentials and endpoint availability |
| High latency | Integration complexity or external system performance | Profile workflow steps; optimize connector usage; check external system health |
| Governance violations | Missing approval or configuration drift | Review audit trails; apply governance policies through Sensedia UI |
Contacts
| Role | Name | Contact |
|---|---|---|
| Technical owner | (Fill in) | (Fill in) |
| Product owner (Integrations) | (Fill in) | (Fill in) |
| Product owner (API Management) | (Fill in) | (Fill in) |
| Vendor / Sensedia support | (Fill in) | (Fill in) |