Runbook: Sensedia Integrations — Review execution logs
| Field | Value |
|---|---|
| System | Sensedia Integrations |
| Procedure | Review execution logs of an integration flow |
| Owner | IT Production |
| Estimated time | 10 minutes |
| Maintenance window required? | No |
| Approval required? | No |
Pre-conditions
Before running this runbook, verify:
- Active username and password on the Sensedia platform.
- Access to the Patria tenant with read permissions in Production.
- The name of the integration flow to query is known.
- The date and time range of the execution to review is known.
Rollback plan
This runbook is read-only. Rollback does not apply.
Procedure
Step 1 — Log in to the platform
Open a browser and navigate to:
https://signin.platform-production.sensedia.com/tenant-signin
In the Tenant Alias field, enter Patria and click Go to your account.
Enter your username and password, then confirm the login.
Expected result: The My Products screen loads successfully.
Step 2 — Navigate to Deployments
On the My Products screen, click the red Integrations tile. In the left-hand menu, select Deployments.
Expected result: The list of deployments is displayed.
Step 3 — Search for the integration flow
In the search box, enter the name of the integration flow to query and click SEARCH.
Expected result: The deployment for the specified flow in Production is displayed.
Step 4 — Open integration logs
On the Production deployment row, click the vertical three-dot menu (⋮) on the right. Select View Integration Logs.
Expected result: A new window opens with the integration log viewer.
Step 5 — Filter by date and time range
In the log viewer, configure the date and time range for the execution to review:
- Start date/time: set the beginning of the period to review.
- End date/time: set the end of the period (or leave as
nowto include up to the current moment).
Optionally, apply additional filters:
- Content: free text to search within log entries.
- Level: filter by level (All levels, ERROR, WARN, INFO, DEBUG).
- Product name: select
Integrations.
Click SEARCH.
Expected result: The list of log entries for the selected period is displayed.
Step 6 — Final verification
- Logs were retrieved for the expected execution period.
- If the flow shows errors, the logs provide sufficient message and traceability to diagnose the root cause.
- If no logs are found, verify that the flow was actually executed within the specified time range.
Troubleshooting
| Error / Symptom | Likely cause | Solution |
|---|---|---|
| No logs found for the searched period | The flow did not run within that time range | Verify the flow’s scheduler and widen the date range |
| Only INFO-level logs are shown | The flow ran without errors | Expected behavior if the execution was successful |
| ”View Integration Logs” option not available | The flow has no active deployment in Production | Verify that the flow is deployed; refer to the deploy runbook |
| Log viewer does not load | Connectivity issue or expired session | Reload the page; if the issue persists, log out and log back in |
| Logs are very large / hard to read | Flow with verbose logging or large dataset | Use the level filter (ERROR/WARN) to reduce noise and focus on critical events |
References
- Deploy runbook: runbook-deploy.md
- Undeploy runbook: runbook-undeploy.md
- System documentation:
06-systems/sensedia/index.md