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Postmortems

Post-incident analyses for organizational learning and recurrence prevention.


Why do we do postmortems?

Postmortems are blameless — the goal is to understand systemic causes, not to point fingers. Every P1/P2 incident must generate a postmortem within 5 business days of resolution.


How to create a postmortem

  1. Copy the postmortem template
  2. Name the file YYYY-MM-DD-short-title.md
  3. Fill it in within 5 business days of the incident
  4. Share with the team via Pull Request for collective review

Recorded postmortems

DateSystemTitleSeverityDuration
(date)(system)(title)P1 / P2(impact duration)

(Add entries as postmortems are conducted.)

0 items under this folder.